Rail passenger rights in Denmark (2026)

Last reviewed: 30 October 2026

In short: Regulation (EU) 2021/782 applies, but Denmark exempts urban, suburban and regional services from most of it, including the compensation rules. For other services the figures are 25 % from 60 minutes and 50 % from 120 minutes.

RuleWhat applies
Legal basisDelayed or cancelled train journeyRegulation (EU) 2021/782 applies to domestic and international rail journeys. It has applied since 7 June 2023. [1]
Refund or re-routing from a delay ofDelayed or cancelled train journey; Long-distance services (not urban, suburban or regional)60 minutes of delay [1]
Compensation for a delay of 60 to 119 minutesDelayed or cancelled train journey; Long-distance services (not urban, suburban or regional)25 % of ticket price [1]
Compensation for a delay of 120 minutes or moreDelayed or cancelled train journey; Long-distance services (not urban, suburban or regional)50 % of ticket price [1]
Enforcement bodyDelayed or cancelled train journeyAnkenævnet for Bus, Tog og Metro (Appeal Board for Bus, Train and Metro), Søborg; Jernbanenævnet (Danish Rail Regulatory Body), Copenhagen [2]

Notes

  • Denmark exempts urban, suburban and regional services from all Articles except a short list; Articles 18(1) and 19 are among those exempted (Commission table, 9 July 2026). The values apply to services that are not exempt, such as long-distance and cross-border services. Rights on exempt services are not covered here.
  • The Commission's list of national enforcement bodies (3 December 2025) names two Danish bodies. The table does not say how the tasks are split between them.

Sources

  1. European Union (Publications Office, Cellar): Regulation (EU) 2021/782 of the European Parliament and of the Council of 29 April 2021 on rail passengers' rights and obligations (recast) (consulted 30 October 2026) · all sources
  2. European Commission, DG MOVE: National Enforcement Bodies under Regulation (EU) 2021/782 on rail passengers' rights and obligations (consulted 30 October 2026) · all sources

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General information, not legal advice. Rules change: check the official source before you fly or ride.