Air passenger rights in Austria (2026)

Last reviewed: 30 October 2026

In short: Regulation (EC) No 261/2004 applies to flights departing from Austria, with compensation of EUR 250, 400 or 600 by distance. The national enforcement body is the Agentur für Passagier- und Fahrgastrechte (apf).

RuleWhat applies
Governing regulationDelayed, cancelled or overbooked flightsEU Regulation (EC) No 261/2004 [1]
Arrival delay giving a right to compensationDelayed, cancelled or overbooked flights3 hours [2]
Compensation: flights up to 1,500 kmDelayed, cancelled or overbooked flights€250.00 per passenger [1]
Compensation: flights of 1,500 to 3,500 kmDelayed, cancelled or overbooked flights€400.00 per passenger [1]
Compensation: flights over 3,500 kmDelayed, cancelled or overbooked flights€600.00 per passenger [1]
Care and refund when a flight is delayedDelayed, cancelled or overbooked flightsMeals and refreshments, two communications and, if an overnight stay is needed, hotel and transport, offered after a departure delay of 2 hours (flights up to 1,500 km), 3 hours (EU flights over 1,500 km and other flights of 1,500 to 3,500 km) or 4 hours (all other flights). At a delay of 5 hours or more, passengers may choose reimbursement of the ticket. [1]
Which flights are coveredDelayed, cancelled or overbooked flightsFlights departing from an airport in an EU Member State. Flights from an airport in a non-EU country to an airport in an EU Member State when the operating carrier is an EU carrier, unless the passengers already received benefits or assistance in that country. [1]
National enforcement bodyDelayed, cancelled or overbooked flightsAgentur für Passagier- und Fahrgastrechte (apf) / Agency for Passenger Rights [3]

Notes

  • Regulation (EU) 2026/2202 amends Regulation 261/2004 and applies from 23 October 2027. The rules shown are those in force now.
  • This band also covers all flights within the EU over 1,500 km.

Sources

  1. European Union (Publications Office): Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No 295/91 (consulted 30 October 2026) · all sources
  2. European Commission (Publications Office): Commission Notice – Interpretative Guidelines on Regulation (EC) No 261/2004 ... and on Council Regulation (EC) No 2027/97 on air carrier liability in the event of accidents (consulted 30 October 2026) · all sources
  3. European Commission (DG MOVE): National Enforcement Bodies – Regulation (EC) No 261/2004 (consulted 30 October 2026) · all sources

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General information, not legal advice. Rules change: check the official source before you fly or ride.